Supply Chain and Warehouse Operations

Trace a recalled lot to affected customers—instead of guessing

A distributor can't trace which customers received a specific lot of product when a recall happens, because lot numbers aren't tracked past receiving. Build lot and serial tracking that follows product all the way to the customer.

A lot number that dies at receiving can't help you at recall time

If lot or serial identifiers aren't carried through storage and shipment, a recall means guessing which customers might have gotten the affected product—or worse, notifying everyone because you can't narrow it down.

Carry the lot or serial identifier through every movement and shipment, so a recall can trace forward to exactly the customers affected.

From receiving to trace
  1. 1. Inventory is received with lot or serial identifiers
  2. 2. Lot/serial is tracked through storage locations and movements
  3. 3. Outbound shipments record which lot/serial went to which customer
  4. 4. A recall or quality issue traces forward or backward from the source lot
  5. 5. Lot history is retained for the required period
Who uses it

Three views of the same lot

Warehouse staff

Log lot or serial identifiers at receiving and shipping without extra manual steps.

Quality/compliance

Run forward and backward traces when a quality issue or recall requires it.

Customer service

See which lots a specific customer received, to answer questions quickly.

What the system tracks and automates

Records

Lots and serials, receipts, movements, shipments, customer allocations.

Automations

Lot-expiry alerts, and recall-trace report generation.

Custom logic

Industry-specific retention requirements, and lot-mixing prevention rules.

Platform

Own the application. P2HS runs the platform.

Example build brief

Example prompt
Build an inventory lot and serial tracking app with lot capture at receiving, movement tracking through the warehouse, customer allocation at shipment, and forward/backward recall tracing.

Scenarios to test in your preview

  • A recall trace must correctly identify every customer who received the affected lot, not just the most recent shipments.
  • Lot identifiers must not be mixed or lost when inventory is repackaged or split across locations.
  • A partial shipment from a lot must correctly track the remaining quantity still in stock.
FAQ

Common questions about lot and serial tracking software

Who is this for?

Distributors and manufacturers that need to trace product lots to customers for recall or quality purposes.

Is this the same as production batch traceability?

Production batch traceability traces manufacturing inputs to outputs. This traces distribution—lots to the customers who received them.

Related platform pages

See how lot and serial tracking fits into the wider P2HS platform.

Build the tracking app that answers the recall question in minutes

Describe the workflow. Review the foundation. Launch it on your own domain.