Legal and Case-Driven Systems

Stop conflicts of interest from slipping through inconsistent phone screening

A law firm qualifies new client inquiries through a phone screening that different intake staff handle inconsistently, so some conflicts of interest slip through and some good-fit clients get lost in follow-up delays. Build a consistent, gated intake process.

A conflict check that's optional isn't a safeguard

If a conflict check depends on whichever intake staffer happens to remember to run it, some inquiries will slip through without one. That's a risk no firm wants to carry, and it's entirely preventable with a required step in the workflow.

Make the conflict check a required gate before a consultation can be scheduled, not an optional step someone might skip.

From inquiry to engagement
  1. 1. Inquiry comes in through a form, call, or referral
  2. 2. Qualification questions determine fit and urgency
  3. 3. Conflict check is run before proceeding
  4. 4. Consultation is scheduled if qualified and conflict-free
  5. 5. Engagement letter is sent and signed to formalize the relationship
Who uses it

Three views of the same inquiry

Prospective client

Submit an inquiry through a consistent intake form, and get a clear next step.

Intake coordinator

Process inquiries through qualification and conflict checks the same way every time.

Attorney

Review qualified, conflict-cleared inquiries before consultation.

What the system tracks and automates

Records

Inquiries, qualification responses, conflict checks, consultations, engagement letters.

Automations

A conflict-check requirement before consultation, follow-up reminders on qualified inquiries, and engagement-letter tracking.

Custom logic

Practice-area-specific qualification questions, and conflict-check rules.

Platform

Own the application. P2HS runs the platform.

Example build brief

Example prompt
Build a legal client intake app with inquiry qualification, conflict check before proceeding, consultation scheduling, and engagement letter tracking.

Scenarios to test in your preview

  • A consultation must not be scheduled before a conflict check is completed and cleared.
  • An unqualified inquiry must be logged with the reason, not silently dropped.
  • An engagement letter must be tracked to signature, not just marked sent.
FAQ

Common questions about legal intake software

Who is this for?

Law firms that want a consistent, conflict-checked intake process instead of one that varies by staff member.

Does this run the conflict check automatically?

It gates the workflow on a completed conflict check. The check itself follows your firm's existing conflict-check process or database.

Related platform pages

See how legal client intake fits into the wider P2HS platform.

Build the intake app that never skips the conflict check

Describe the workflow. Review the foundation. Launch it on your own domain.