Supply Chain and Warehouse Operations

Stop pricing errors from staff applying the wrong rate

A wholesaler takes B2B orders over email and phone, so pricing errors happen when staff apply the wrong customer-specific rate from memory. Build a portal where each customer sees their own negotiated catalog automatically.

Memory is not a pricing engine

When staff manually apply customer-specific pricing from memory or a lookup sheet, mistakes are inevitable—especially with dozens of customers on different negotiated terms. Every pricing error is either a lost margin or an awkward correction call.

Let each B2B customer see and order against their own negotiated catalog directly, so pricing is applied correctly every time.

From login to invoice
  1. 1. B2B customer logs in and sees their negotiated catalog and pricing
  2. 2. Customer places an order against current inventory
  3. 3. Order requires approval if above a threshold or on credit hold
  4. 4. Order is fulfilled and shipped
  5. 5. Invoice reflects the customer's actual negotiated terms
Who uses it

Three views of the same order

B2B customer

Order self-service against their own catalog and pricing, without a phone call.

Sales rep

Manage customer accounts, pricing tiers, and approve orders that need review.

Fulfillment staff

Fulfill approved orders against current inventory.

What the system tracks and automates

Records

Customers, negotiated pricing, orders, approvals, invoices.

Automations

Approval routing by order value or credit status, and order confirmation notifications.

Custom logic

Customer-specific pricing tiers, and credit-limit rules.

Platform

Own the application. P2HS runs the platform.

Example build brief

Example prompt
Build a B2B order portal with customer-specific catalog and pricing, self-service ordering, approval routing by value or credit status, and invoicing against negotiated terms.

Scenarios to test in your preview

  • An order must price against the customer's current negotiated rate, not a stale cached price.
  • A customer on credit hold must not be able to place a new order without an override.
  • A customer must only see their own catalog and pricing, not another customer's negotiated terms.
FAQ

Common questions about B2B order software

Who is this for?

Wholesalers and distributors with B2B customers on individually negotiated pricing and terms.

Can I still take phone orders?

Yes—sales reps can place orders on a customer's behalf using the same negotiated pricing the portal enforces.

Does this connect to our order management system?

Yes—pair this with an order management system for cross-channel fulfillment.

Related platform pages

See how a B2B order portal fits into the wider P2HS platform.

Build the B2B portal that never gets the price wrong

Describe the workflow. Review the foundation. Launch it on your own domain.