Customer service
See order and inventory status across all channels to resolve customer questions confidently.
A retailer processes orders across three sales channels with separate systems, so an item sells out on one channel while still showing available on another. Build one inventory allocation view across every channel you sell on.
When each sales channel manages its own inventory count independently, they inevitably drift apart. A customer orders something that's already sold out on another channel, and now you're managing an oversell instead of a sale.
Allocate inventory against one shared pool across every channel, so availability reflects reality no matter where the order came from.
See order and inventory status across all channels to resolve customer questions confidently.
Work routed orders and manage exceptions like backorders and cancellations.
A cross-channel order dashboard, and fulfillment SLA reporting.
Orders, channels, allocations, fulfillment status, exceptions.
Cross-channel inventory allocation, exception flagging, and status notifications.
Sales channels (manual sync to start), shipping carriers, and inventory system. See supported integrations.
Channel-priority allocation rules, and backorder handling policy.
Roles and permissions you define, on infrastructure P2HS secures and audits. See security & compliance.
Deploy as a securely hosted application on your own domain. See hosting & domains.
Connect GitHub and keep developing the application yourself. See how code ownership works.
Retailers and distributors selling across multiple sales channels who need one shared view of inventory and orders.
No—it sits behind your sales channels, coordinating orders and inventory across them.
Pair this with a warehouse management system for bin-level pick and pack.
See how order management fits into the wider P2HS platform.
Describe the workflow. Review the foundation. Launch it on your own domain.