Property, Facilities and Community Operations

Stop losing requests in the shift handoff

A condo building manages unit owner requests and amenity bookings through the front desk's paper logbook, so residents can't check status themselves and requests get lost in shift handoffs. Build a shared record that survives a shift change.

A paper logbook has no memory across shifts

A request logged on paper during the day shift is easy to lose or misread by the night shift. Residents get frustrated repeating themselves, and there's no way for them to check status without calling down to the desk.

Give every request and booking a shared digital record any shift can see, and let residents check status themselves.

From request to resolution
  1. 1. Unit and owner/resident record is created
  2. 2. Resident submits a maintenance request or books an amenity
  3. 3. Front desk or management assigns and tracks the request
  4. 4. Fees—dues, amenity fees—are billed and tracked per unit
  5. 5. Building-wide notices are sent to residents as needed
Who uses it

Three views of the same building

Resident

Submit requests, book shared amenities, and check status without calling the front desk.

Front desk/management

Manage requests and bookings across shifts with a shared, always-current record.

Board (optional)

Building-wide request status, fee collection, and amenity utilization.

What the system tracks and automates

Records

Units, residents, maintenance requests, amenity bookings, fees, notices.

Automations

Booking-conflict prevention, fee-due reminders, and notice broadcasts.

Custom logic

Amenity booking rules (capacity, advance notice), and fee schedules per unit type.

Platform

Own the application. P2HS runs the platform.

Example build brief

Example prompt
Build a condo management app with unit and resident records, maintenance requests, amenity booking with conflict prevention, and fee billing per unit.

Scenarios to test in your preview

  • Two residents must not book the same amenity slot simultaneously.
  • A maintenance request must retain its full history across a shift handoff, not restart with the new shift.
  • A resident must only see their own unit's fees and requests, not the whole building's.
FAQ

Common questions about condo management software

Who is this for?

Condo buildings that need shared, always-current records for requests, bookings, and fees across front desk shifts.

Can residents pay fees online?

Yes—connect a payment processor once unit records and fee schedules are confirmed correct.

How is this different from HOA management?

This adds front-desk operations and amenity booking, which single-family HOAs typically don't need. See HOA management for that model.

Related platform pages

See how condo management fits into the wider P2HS platform.

Build the condo app that survives the shift change

Describe the workflow. Review the foundation. Launch it on your own domain.