Property, Facilities and Community Operations

Know what's fixed, what's pending, and who's responsible

A building's maintenance requests and vendor coordination happen over phone calls and sticky notes, so nobody has a record of what's been fixed, what's pending, or which vendor is responsible. Build a shared record for every request and asset.

A sticky note doesn't survive being cleaned off a desk

Phone calls and sticky notes work until the person who took the call is out, or the note gets thrown away before the work is actually done. Without a record, "who's handling this?" becomes a guessing game.

Give every request a record from intake to resolution, tied to the asset and vendor responsible.

From report to schedule
  1. 1. A maintenance or facilities issue is reported against an asset
  2. 2. Request is triaged and assigned to staff or an external vendor
  3. 3. Vendor or staff completes the work and logs what was done
  4. 4. Request closes with a record of resolution and cost
  5. 5. Recurring maintenance is scheduled against assets
Who uses it

Three views of the same request

Requester (staff/tenant)

Report an issue against a building or asset, and see its status without calling to ask.

Facilities manager

Triage requests, assign vendors, and track recurring maintenance compliance.

Vendor (optional portal)

See assigned work orders and log completion directly, without a phone tag loop.

What the system tracks and automates

Records

Buildings, assets, maintenance requests, vendor assignments, recurring schedules.

Automations

SLA-based escalation, recurring-maintenance scheduling, and vendor-assignment notifications.

Custom logic

Asset-specific maintenance intervals, and SLA rules by issue severity.

Platform

Own the application. P2HS runs the platform.

Example build brief

Example prompt
Build a facilities management app with maintenance request intake, vendor assignment and tracking, recurring maintenance scheduling by asset, and SLA-based escalation.

Scenarios to test in your preview

  • A request assigned to a vendor must not be marked resolved without the vendor's completion record.
  • Recurring maintenance must generate its next scheduled instance automatically.
  • An overdue request past its SLA must escalate visibly, not sit quietly in the queue.
FAQ

Common questions about facilities management software

Who is this for?

Facilities teams managing maintenance across a building or a small number of sites, with internal staff and external vendors.

Can vendors log in themselves?

Yes—give vendors scoped portal access to their assigned work orders.

Related platform pages

See how facilities management fits into the wider P2HS platform.

Build the facilities app that tracks every request to close

Describe the workflow. Review the foundation. Launch it on your own domain.