Field Service and Skilled Trades

Get price approval on-site—before the work starts

A plumbing company dispatches jobs over a group chat, so nobody has a record of what materials were used or whether the customer actually approved the final price before work started. Build a system where approval happens on the record, not from memory.

Start Building Explore More Solutions

Disputes start where approval is undocumented

A group chat dispatch has no record of what was quoted, what changed on-site, or whether the customer actually agreed to it before work began. That's where billing disputes and unpaid invoices come from.

Make on-site pricing and approval a recorded step in the job, with photos, instead of a verbal agreement nobody can point back to.

From request to payment
  1. 1. Request comes in and is scheduled against technician availability
  2. 2. Technician is dispatched and travels to the job
  3. 3. On-site, technician documents the issue with photos and proposes a price
  4. 4. Customer approves the price before work proceeds
  5. 5. Job is completed, materials logged, and payment collected
Who uses it

Three views of the same job

Customer

Request service, review and approve photo-documented pricing on-site, and pay on completion.

Technician

Mobile job details, photo capture for the issue and the fix, materials used, and a place to capture the customer's approval.

Dispatcher/office

The job queue and technician schedule, pending approvals, and materials cost against what was actually billed.

What the system tracks and automates

Records

Customers and properties, jobs, materials, photos, approvals, invoices.

Automations

Job-status notifications to the customer, an approval-required gate before work counts as billable, and reminders for pending approvals.

Custom logic

Approval-required threshold rules, and emergency or after-hours pricing rules.

Platform

Own the application. P2HS runs the platform.

Example build brief

Example prompt
Build a plumbing business app with customer requests, technician dispatch, on-site photo documentation, customer price approval before work, materials tracking, and invoicing.

Scenarios to test in your preview

  • Work logged after an estimate must require a new approval before it's billable.
  • A job must not be marked paid without linking to the actual approved amount.
  • A rejected price proposal must keep the original photos and notes on the job record.
FAQ

Common questions about plumbing business software

Who is this for?

Plumbing businesses and independent plumbers who need on-site approval, dispatch, and invoicing in one place instead of a group chat.

Can customers approve pricing remotely?

Yes—photos and pricing can be sent for approval whether the customer is on-site or off-site at the time.

Does this handle emergency or after-hours jobs?

Model after-hours pricing as a custom rule on the job, and route emergency requests to on-call technicians in the dispatch queue.

Related platform pages

See how plumbing business management fits into the wider P2HS platform.

field service management full-stack AI app builder hosting & domains live app templates

Build the plumbing app that gets approval in writing

Describe the workflow. Review the foundation. Launch it on your own domain.

Start Building Explore More Solutions