Supplier (portal)
See open SCARs, submit root cause and corrective action responses, and track their own scorecard.
A manufacturer manages supplier quality issues through emails to each vendor, so nobody has a scorecard showing which suppliers keep causing the same defect. Build a system where every SCAR feeds a real, current scorecard.
Each SCAR sent by email lives in one buyer's inbox. Without a shared record, nobody can answer "how many issues has this supplier had this year?" without manually digging through old messages.
Give suppliers a portal to respond in, and let every closed SCAR automatically feed their scorecard.
See open SCARs, submit root cause and corrective action responses, and track their own scorecard.
Issue SCARs against inspection or field data, and review supplier responses before verifying closure.
A supplier scorecard dashboard, and open SCARs by supplier and severity.
Suppliers, qualifications, inspections, SCARs, supplier responses, scorecards.
SCAR due-date reminders, scorecard recalculation on new data, and escalation for unresponsive suppliers.
Email notifications, document storage, and ERP for incoming inspection data. See supported integrations.
Scorecard weighting rules, and escalation thresholds by supplier tier.
Roles and permissions you define, on infrastructure P2HS secures and audits. See security & compliance.
Deploy as a securely hosted application on your own domain. See hosting & domains.
Connect GitHub and keep developing the application yourself. See how code ownership works.
Manufacturers that need a shared record of supplier-caused quality issues and a real scorecard to inform sourcing decisions.
Yes—give each supplier a scoped portal account to view and respond to their own SCARs.
Nonconformance management handles the defect and disposition. This handles the supplier-facing follow-up and scorecard.
See how supplier quality management fits into the wider P2HS platform.
Describe the workflow. Review the foundation. Launch it on your own domain.